What problems do you have with your computer? Has it all of a sudden slowed down to a crawl? Are you having trouble launching an application? Is your Internet acting funny? Chances are, there is something that you can do to fix the issue. This article from Microsoft at Home can help point you in the right direction for fixing some of the more common problems that people seem to have with their computers. I’ve just provided a small sampling of the article here and suggest you click through to the original for all of the information you will need.
1. F1 is magic: Get help on your PC
2. The Basics
- Backup your computer regularly
- Make sure the plugs and such are connected properly
- Write down contact information for your particular computer manufacturer as well as the operating system manufacturer (like Microsoft)
3. Locate the Problem
4. Software Issues
- Make sure the software is compatible with your operating system
- Close down any programs you are not using
- Check how much hard drive space you have left
- Check for program updates and information on frequently encountered issues at the software manufacturer's Web site.
- Uninstall or delete unwanted programs
- Disable programs you don't use
- Defragment your hard drive
- Scan for viruses and spyware.
- Reboot your computer and try loading the program again.
- Contact your software’s manufacturer customer support
5. Internet Connectivity
6. Hardware Trouble
- Determine that equipment has been assembled correctly
- Confirm that your device is securely plugged in and receiving power.
- Make sure any cables are plugged into the right spots on your computer.
- Verify that hardware is turned on.
- Look for error messages displayed.
- Install or reinstall drivers for the device.
- Confirm that you're using the latest drivers for your hardware.
- Reboot your system and test the device again.
- Consult the manufacturer's Web site or customer service for assistance.
6. System Failure
- Confirm that your PC is plugged into an electrical outlet and receiving power
- Try restoring your system.
- Check to see if you have a memory problem.
- Scan your hard drive for errors.
- Look for driver problems.
- Try advanced boot options and working in safe mode.
- Did you just install a new hardware device or driver?
- Repair your PC using the Startup Repair function (new in Vista).
- Reinstall Windows.
Link to the original article is below. I would HIGHLY recommend reading it as it provides a number of useful links to instructions on how to perform these tasks. Don’t feel comfortable monkeying around with your computer in this way? Dash Technical Solutions can help you out. Just give us a call today!
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